Enhancing Syringe Supply Chain Efficiency Through Strategic Sourcing

Client

The largest multi-specialty tertiary care provider in North and East regions of India, including the supply of syringes

Scope

The client’s main objectives were to address:

• The limited incumbent and supplier bases

• Increased lead times

• Lack of existing agreements in place with suppliers

Approach

• Data analysis of the previous year’s invoices and volume consolidation

Identified new vendors using the following:

• Pre-defined customer qualification criteria

• NDA Sign-off

• Comprehensive RFI process with vendor scoring and evaluation

Further evaluation of potential suppliers

• Responses to RFI

• Customized needle-size samples

• Developed auction strategy and provided support on bid day

Results

• Achieved 10% cost reduction

• Reduced costs among incumbent suppliers by 4%, mitigating switching costs

• Onboarded three new, well-qualified suppliers

• Secured one-year contracts with suppliers